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www.MobileDirectory.com.au is a fantastic new website for lives on the go. We have a brilliant FREE listing for individuals as well as businesses. List phone numbers, emails, addresses – the choice is yours. You decide how much or how little you want displayed. And you’re free to change your details whenever you want, 24/7. You’re in control. Most importantly, we have a unique silent listing service in case you want a little more privacy. Now that’s cool. MobileDirectory truly is your one stop online listing shop.
We wanted to create a directory to suit your busy and ever changing life. A directory that moves with you and works for you. We want you to be able to list as much or as little detail as you want and be able to change it whenever you need. We want you to be able to list your chosen details in a secure easy-to-use format. Your life doesn’t stand still and neither should a directory. MobileDirectory is your directory.
So, on
www.MobileDirectory.com.au I can list my mobile phone numbers or
my landlines or my email address, postal address, business address ……
That’s right. We have listing services for individuals and businesses where you can list one of those things, a few of those things or all of those things. You can even list none of those things with our fantastic silent listing
service. We want you to have the choice to list what you want to best suit your needs. No one size fits all – it’s up to you.
People need to contact you! Listing your details with
www.MobileDirectory.com.au means that friends, family, colleagues or customers can contact you about that important dinner, picnic, BBQ, dance party or business opportunity. The important thing is that the people who need to find you, can find you.
You especially need MobileDirectory if you’re one of the thousands of Australians who rely on your mobile to keep you in touch, but don’t have your number listed. How will anyone ever find you?
So, say goodbye to expensive and inflexible phone books that cause you grief. Say hello to www.MobileDirectory.com.au.
You’ll be glad you did.
There are already phone books in print and online, so why would I list my details with www.MobileDirectory.com.au?
You’re right about other phone books. But they’re really not serving you well. Firstly, they’re expensive and bring little reward for your money. They’re also inflexible and lock you into a listing that you can’t change or update. You really don’t have much choice or control. We know you want a secure service that provides options, great value and flexibility. At MobileDirectory, we’re all about giving that to you.
Security is a big issue so we offer a silent listing service as well as contractual user safeguards, access to consumer protection products such as “Do not contact” registers and secure payment methods. We also guarantee your membership details, aside from those you choose to have published on the results page, will remain absolutely confidential. If you wish, you can choose to receive offers through us or from external parties, but only if you indicate you are happy for that to happen. We welcome you to opt-in or out of this service as you feel appropriate. For more information, please read the Privacy Statement and our Terms and Conditions.
We have a FREE listing option for individuals as well as businesses. FREE!!! Now you can’t get much more affordable than that! It’s the cheapest way we know for you to have your details listed so that other people can find you quickly and easily.
But we also know you might want more so we’re constantly working on a range of membership levels that offer you further functions and flexibility for a fraction of what others are charging. In fact, I just read about one man who pays $65,000
a year for a half page listing in a well known directory and another who pays $15,000 for a small box style listing. Wow! That’s a lot of money.
We know you’ll love our membership choices and you definitely won’t be paying an arm and a leg for them. Check out our great membership offers.
MobileDirectory offers you the choice to list as many or as few details as you wish. Best of all, your details are available to you at all times to update or change as the need arises. You probably already know that some other directories lock those details in for up to 12 months. Too bad if your details or circumstances change!
You can also select other options such as our unique silent listing
or sms search results service.
And don’t forget about all the other services and information you can access on the site as well as special membership deals in our constantly evolving members only area.
As mentioned before, we offer security, value and
flexibility. We will save you time, money and heartache.
Very importantly, you’re CONTACTABLE! Just imagine, no more missed invitations, no more missing out on important news and definitely no more missing out on important business opportunities or referrals. There are people out there who think of you, who want to get in touch, who need your expertise. But they don’t know how to contact you. Don’t miss out for a second longer. Put yourself in touch.
Do I have to have a mobile phone to list my details or search for somebody?
Not at all. There is absolutely no requirement for you to have a mobile phone to list your details or search for someone on www.MobileDirectory.com.au. We welcome everyone to use www.MobileDirectory.com.au.
No, definitely not. Mobile listings are an important part of what we do but not the only thing. You can list mobile numbers, landline numbers, addresses, emails ….. The choice is yours. As a member, you choose what details you want listed.
And the great thing is that you’re free to change and update your details as often as you like. Now that’s a big benefit compared to other directories.
As we are an internet website and need to have a basic point of contact with you for administration purposes, you do need to have a valid email address. If you do not have an email address there are links provided for some of the most popular free services. Find the links in our Sign up area or under Cool Stuff.
I want to list but I am worried about my details being shown on the web.
We understand that security and peace of mind are very important so you choose what details you want shown in a search result.
We are also very proud to offer an exclusive silent listing service in case you don’t want certain details available online. A silent listing means you get to choose what general details you’re happy to have appear in your listing and we contact you via email or sms with a brief message when someone wants to get in touch.
What types of membership are available with Mobile Directory?
We want to offer you as much choice, security and flexibility as possible, so we have different membership levels for you to choose from according to your needs.
As an individual, you can take up our FREE membership or choose
our exclusive silent listing service, sms search results
service or our combo package. As a business member
you can choose from our Free, 2 Star, 3 Star or 4 Star listings.
Do you really offer a FREE listing?
Absolutely. FREE! FREE! FREE! We have a FREE listing option for individuals and businesses. Our FREE listings really do cost you nothing. We want to provide you with a great service that doesn’t cost you an arm and a leg. You can sign-up right now for our free listing and it won’t cost you a cent. No hooks, no hidden catches. So if you’re currently paying stupid fees to have your details listed, don’t! Throw your old listing out the window and join us for great value. A free listing is waiting just for you.
What is the silent listing service?
Our silent listing service has been designed especially for those of you who may not feel comfortable with certain details appearing online.
A silent listing means your direct contact details will not be available for the general public to view when they perform a search. Instead, if you have a silent listing and someone wants to find you, we will contact you with complete confidentiality via email or sms. The searcher doesn’t ever get to see your details. We send their name and contact details to you on their behalf via email or sms and you choose to get in touch or not.
With our silent listing, you’re in control. You choose a few limited details you want listed, you choose how you would like us to contact you and you choose if you want to respond to any contact messages. It’s all up to you. Of course, as with all of our memberships, you’re free to update or change your details anytime you wish, 24/7.
Is there a charge for the silent listing service?
The silent listing service does attract a charge of $19.95 per year which includes
our email contact service. The Silent listing service with sms contact preference
- $19.95 per year plus sms credits package. The Silent listing service with sms
and email contact preference - $19.95 per year plus sms credits package.
So how do I know if you will contact me via email or sms?
When you sign-up with Mobile Directory, you will be asked to select your preferred contact method. You can choose email, sms or both. Our administration process requires you to enter a valid email address to become a member and naturally, if you choose sms, we need to have a valid mobile phone number for you.
Our silent listing service attracts a charge of $19.95. There is no further charge for the email contact preference. If you choose sms as your contact preference, you will be charged $19.95 plus the cost of the sms credit package you select. We have 3 sms packages for you to choose from on the payment page of the sign-up process. If you choose email and sms as your contact preference, you will be charged the $19.95 plus the cost of the sms credit package you select.
What sms packages are there to choose from?
We have 3 sms packages for you to choose from according to your needs.
A $9 recharge buys 15 sms credits that are valid for 6 months.
A $50 recharge buys 100 sms credits that are valid for 12 months.
A $100 recharge buys 250 sms credits that are valid for 12 months.
What is the sms search results service?
We hope you will use Mobile Directory all the time to look up your friends and colleagues contact details. Signing up for our sms search results service means you can sms their details straight to your phone for maximum ease and convenience. Once signed up, just select the result you want sent through, click on SMS RESULT and type in your mobile number. Done in an instant. Quick, simple and easy.
If you wish to sign-up for our sms search results service, you will be required to hold a listing. This can be our fabulous FREE listing or a paid listing.
(Please note that sms transfer time may be affected by your provider)
What is the combo package?
This great package for our Individual members combines our silent listing and sms search results services. Very simply, the sms credit package you purchase becomes the one credit bank for your silent listing contact notification (should you select sms as your preferred contact option) as well as any sms search results you perform. In other words, all sms services are debited from the one sms credit bank.
What are you doing to protect information behind the scenes?
We are very committed to providing as many protection choices for you as we can both on the site and behind the scenes. We want you to feel totally safe and comfortable.
For that reason, we abide by all Australian laws and guidelines relating to internet sites. We have included contractual user safeguards and provide you with access to consumer protection products such as “DO NOT CONTACT” registers. We have secure payment methods and use encryption technology. We also guarantee your membership
details, aside from those you choose to have published on the results page, will
remain absolutely confidential. If you wish, you can choose to receive special offers
from us or directly from external parties, but only if you indicate you are happy for that to happen. We welcome you to opt-in or out of this service as you feel appropriate. For more information, please read the Privacy Statement and our Terms and Conditions.
www.MobileDirectory.com.au is great for individuals and businesses. We know you’ll find our service, security, pricing and flexibility second to none, making us the only choice.
Listing your business with www.MobileDirectory.com.au puts your customers in direct contact with you and your staff via mobile phones or landlines. Your business is right in the moment. And as staff move around or details change, you simply update your listing as appropriate. No more paging. No more sticky notes all over the desk. Just a direct path to the people your customers need.
What will my listing look like?
To see what your listing might look like, please go to the Sign Up page and you
will find samples under the
Individual and Business
Registration information tabs.
How do I join?
Joining is simple and can be done online in minutes. Or you can mail or fax your application if you prefer. Simply go to our sign-up page and follow the prompts. Your details will be online before you know it.
Do I have to be a member to search for a number?
No. You can search for FREE and we absolutely welcome you to do so. If you would like to be made aware of special offers and bonuses from time to time, simply
leave us your email address and we’ll send the information obligation free.
How can I search for a number?
Searching is easy. Go to our home page and fill in the boxes to help with your search, remembering the more details you can provide, the better. Hit SEARCH and within seconds your results will appear on the screen in front of you. Remember response times may be governed by your Internet Service Provider (ISP). If you wish, you can have a search result sent to you via email or sms (sms charges and conditions apply).
How is the information given back to me?
Results will come up automatically according to your search criteria and the information the member chooses to have displayed. You can also choose to print, email or sms* a search results. (sms charges apply)
What happens if I don’t find the number I am looking for?
If we are unable to provide the result you need, you may be asked to search again, changing the information you have entered. If there are no matches on our database for your request, let us know as we would like to try and secure those results for you in the future.
What kind of information will be displayed when I list with www.MobileDirectory.com.au?
We have a few options for you to choose from but ultimately you decide how much information you would like to be displayed in your listing. And don’t forget about our exclusive silent listing.
For sample listings, pricing and membership information please click here.
How long are my details listed?
Your free listing will be displayed indefinitely unless you decide to remove it or we have reason to believe your account is no longer valid. So that we can keep listings up to date, we may contact you via your email from time to time to confirm your membership information. A return email confirming your details will maintain your free listing.
For our paid membership levels, your details will be listed while ever you remain financial as a member. Should you become non-financial, we will put your listing on hold for a period of time until you renew or cancel.
Can I change my details anytime I like?
Yes. You are in control. One of the great things that you can do with www.MobileDirectory.com.au is change your information at anytime, from anywhere in the world where you can access the internet. Just sign-in to the members area and go to change details.
How much does it cost to list my details?
We have a FREE listing option for individuals as well as businesses.
FREE!!!
We also offer a number of paid business listings that are so cheap you won’t believe
it!
For Individual listings you may also choose our exclusive silent listing service,
sms search results service or our combo package. Click on the links for more information about these services and pricing.
What payment options are available?
We accept payment through our secure online credit card facility, as well as accepting offline payments via cheque or money order.
Paypal option:
At MobileDirectory we use Paypal as a payment option. We utilise a new version of Paypal which offers you a greater level of protection. Be aware that this version of Paypal only offers payment options with Credit cards, regretfully Direct Debit options are not available.
Can I get a refund if I am not satisfied with the service?
At MobileDirectory your peace-of-mind and satisfaction is extremely important to us. If you are not completely satisfied with the service that we offer or your circumstances change then we will refund 100% of your Membership Fee within the first three months of membership. Please follow the links in the Members Area to action your request.
Will my membership details be kept private?
Your membership details, aside from those you choose to have published on the results page, will remain absolutely confidential. If you wish, you can choose to receive information and special offers from external parties, however we will only provide details if you have indicated you are happy for that to happen. For more information, please read the Privacy Statement and our Terms and Conditions.
What security measures does this website use?
Security and your peace of mind is very important so we offer an exclusive
silent listing service as well as contractual user safeguards, access to consumer protection products such as “Do not contact” registers and secure payment methods.
We also guarantee your membership details, aside from those you choose to have published on the results page, will remain absolutely confidential. If you wish, you can choose to receive special offers from us or direct from external parties, but only if you indicate you are happy for that to happen. We welcome you to opt-in or out of this service as you feel appropriate. For more information, please read the Privacy Statement and our Terms and Conditions.
I am afraid about getting lots of unwanted mail (spam) if I join. What are you going to do to protect me from this happening?
We have a comprehensive Privacy Policy that complies with current legislation on this most important issue. We are committed to providing maximum protection and safeguards to ensure your peace of mind.
If you wish, you can choose to receive special offers from us or direct from external parties, but only if you indicate you are happy for that to happen. We welcome you to opt-in or out of this service as you feel appropriate. For more information, please read the Privacy Statement and our Terms and Conditions.
Can you explain what protection you have for sending and receiving information?
We use a SSL (secure socket layer) for transmitting sensitive of personal information and keeping it private.
SSL encrypts (codes) the information so that even if someone intercepts the transmission, they cannot make any sense of it.
You can see when SSL is in use by looking for a little padlock icon in the bottom right hand corner of your screen. Another indication is to look for an “s” in the URL (web address). https://
We also use a secure payment gateway to securely transfer payment information.
What should I enter in the “Referred by” box on the Administration page of the sign-up process?
Here at MobileDirectory, we like to say thank you to our members for referring us on to friends and colleagues. So if one of our members told you about us, please enter their username in this box. This way, you will help to increase their chances of winning a great prize for “Telling a Friend”. But remember, you must enter their username so we know exactly who to thank.
Once you become a member, we also invite you to tell colleagues and friends about us, mentioning your username, so that you too can be in the running for a great prize.
What is the “Promotional Code” on the Payment page?
From time to time, we offer special deals and incentives. These are accompanied by a clearly marked promotional code that helps us process details accurately. If you have one of these promotional codes, you will need to enter it here on the payment page to receive your bonus. If you do not enter it, our system will not be able to identify the promotion and we won’t be able to pass the bonus on to you.
I have filled out the boxes on a page and am trying to move forward but nothing is happening.
In case you haven’t tried this yet, click the “Next” button at the bottom of each page. If you have done this and the same page is still appearing, you may have skipped over some required information. Go back over the page and make sure you have filled out every box required. Most required information is marked with an asterix beside the box (*). If you can’t see that you have missed anything, try looking for the cursor as it will often go to the box it requires you to fill out.
Aside from that your connection may have timed out. If you continue to have problems, check with your provider to see if your system is experiencing any difficulties. If you feel that the problem lies with us, please
Contact Us with the details of your difficulty.
I have entered my credit card number but it is saying that it is invalid.
In case you haven’t done this already, just check back over the numbers you have entered to make sure they are all correct.
Our system also requires that your card has a minimum of one month validity left. It will not accept a card that expires in the same month that you are joining. So, if you are entering the current month and year, you will need to provide an updated expiry date from your new card or use a different credit card with longer validity.
I’ve found the number but how do I find the dialling or area code?
Generally you should find that the following area codes apply. Please not that some
Northern areas of Victoria may use the area code 02 and some southern parts of NSW
may use the area code 03.
NOTE: Remember that you DO NOT use an area code when dialing a
mobile phone. Just dial the mobile number that is shown on the site to contact the
person you are seeking.
State Name |
State Code |
Area Code |
New South Wales
Australian Capital Territory
Victoria
Queensland
Tasmania
South Australia
Western Australia
Northern Territory |
NSW
ACT
VIC
QLD
TAS
SA
WA
NT |
02
02
03
07
03
08
08
08 |
I would like to call a friend or business overseas but how do I find out what time
it is there?
To see what time is it in each part of the world, click on the following link
http://www.timeanddate.com/worldclock/
\What do I have to do if I have lost or forgotten my password?
MobileDirectory takes your security very seriously. So, in order to ensure the highest protection of your information, you will need to be issued with a new temporary password.
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If you have forgotten your password then click on the Forgot Your Password? Link at the top right corner of any MobileDirectory page.
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You will then be asked to enter your Username.
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Once you have entered your Username, you will be asked to answer the security question you chose when you first joined MobileDirectory.
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You need to answer this question correctly.
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If you are unable to remember your security answer then contact us at admin@mobiledirectory.com.au for help.
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Once the correct answer has been entered, the system will create a new password and email it to your last registered email address.
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This new password is system generated and no-one else has it. It is quite unique!
Once you have received your new password we suggest you use it to access the Members Area and change the password to something more familiar to you.
You can easily copy the new password from the email and paste it straight into the
password box as requested by following a few simple steps.
For help on cutting and pasting the password or for more information on How to Change
Your Password click here.
How do I change my password?
- In order to change your password, you will need to enter your Username and current
Password in the Members Area box in the top right hand corner of any page.
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If you have forgotten your password and received a temporary one from our system, you will need to enter that password.
How to copy your temporary password:
An easy way to do this is to highlight the new temporary password from the email. To do this, highlight the password by double clicking on it. Then take your finger off the mouse and hold down the Ctrl key on your keyboard and then push down on the letter C key. (Ctrl + C is a copy shortcut and your highlighted information should now be copied over onto your clipboard ready for pasting.)
To paste the new password, just go to the Members Area box, enter your Username, place the cursor in the password box and hold down the Ctrl key on your keyboard and push down on the letter V key. (Ctrl + V is a paste shortcut and your new password should automatically be entered in the password box.)
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Once inside the Members Area click on Change Your Password.
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You will be asked to enter your current password. This is the password you chose on joining MobileDirectory or the system generated temporary password mentioned above if you have forgotten your password.
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You will then be asked to enter a new password of your choosing. Remember, the new password must be a minimum of 5 characters long. The password can be a combination of letters and numbers. (Using a combination of letters and numbers makes it harder for people to guess!)
- You will then be asked to confirm your new password.
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Once changed, you will use the new password for all future access to the Members Area.
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Your password and username should not be stored anywhere that may be accessed by others. This information is confidential and sensitive and should be protected to maintain maximum security.
Am I able to download the sign-up/membership forms and send them to you rather than apply online?
At MobileDirectory we aim to provide you with convenience as well as peace of mind. For Individual listings, if you would prefer to complete a written application and then fax or mail it to us, all you need to do is click on the link below, print off the form, complete it and send it to us. Your free membership will become active on receipt of the completed form or, if you applying for a paid listing or facility, on clearance of your payment.
You will also find a link for the application form under the Sign Up tab on any of our pages. Download Manual Application
When I was signing up, there was a tick box to receive MobileDirectory Offers. What
does this mean?
At MobileDirectory, we're always looking for great offers that we can pass on to you, our members. These offers include freebies, heavily discounted items, special deals and advanced purchases. Aside from receiving a fantastic offer, the great thing is that MobileDirectory offers come straight from us to you - your details are never passed onto any person or organization. And that's a promise!
So, if you'd like to receive the hottest offers direct from us to you, just tick the box next to "Receive offers from MobileDirectory" in the sign up area.
When I was signing up, there was a tick box to receive 3rd Party Offers. What does
this mean?
There are lots of fantastic offers out there and many companies want to bring these offers directly to you. If you elect to receive 3rd party offers, we will provide your contact details (generally your email address) to the requesting company for the particular offer they have at the time. So, if you'd like to hear direct from companies who have special deals and products, just tick the box marked "Receive 3rd party offers" in the Sign Up area.
I am signing up for a Business listing and it asks for an Account Manager. Who should
I nominate?
The Account Manager is your representative who is the main point of contact for your MobileDirectory account. This
would be the person we would contact if the need arises.
Is there a way for me to make a suggestion or to give you feedback?
In our Cool Stuff area there is a tab called Cool Links. Inside Cool Links is a Suggestion Box link. This is where you can give us general feedback, report a fault, make a suggestion or ask a question. There is also a Contact Us link at the bottom
of every page. We look forward to hearing from you.
Have you paid by Cheque or Money Order and would prefer to pay now?
You can! Simply log into the Members Area and go to Your Details and then Your Account. From there you can pay with your Credit Card for an immediate listing. When your cheque or Money Order is received it will simply be returned to the address you registered with.
What do the Stars mean on a listing?
At Mobile Directory we provide our Business Customers a choice. Business Customers can choose from a Free Listing or a paid 2, 3 or 4 Star listing. A 2 Star listing is our most economical paid listing, next is our 3 Star and then our top rated 4 Star. For an example of what each listing looks like just click on the link.Click Here for Sample Listings. The Star rating is a priority listing, it is NOT an endorsement or rating by MobileDirectory of the Business.
How are Search Results shown?
When you Search for a Business Listing the results are shown in the following way. An actual hit (as an example), say a Plumber in Chatswood would show all 4 Star, then 3 Star, then 2 Star and finally Free listings. Following that, Plumbers that service Chatswood would follow in the same 4, 3, 2 Star then Free listing.
How do I fill the space when signing up for a 3 or 4 star listing?
The space that comes with a 3 or 4 star listing is there for you to enter whatever you choose.
You can use the space for images or text, its your choice.
Remember that if you use an image it has to be resized to the dimensions shown within the sign up pages.
If you require help with the resizing of an image you can contact us and we can refer you to help.
I have not received any emails from you confirming my membership and payment. What’s happening?
To ensure you receive important emails from us such as your membership confirmation and payment receipt, just make sure you’re checking the email account you registered when you became a member. We’ve sometimes spent days tracking through the system only to realise the member has been checking the wrong email account! If that’s not the issue, check your Bulk/Junk email folder and see if there are any emails there from MobileDirectory.
If there are, click on the message to highlight or open it and then click on the “Not Spam” or “Mark as Safe” button. This will tell your email provider that you want to receive these kind of emails from us.
It is also a good idea to add us to your address book or contact list. This will also ensure you receive all emails in the future.
Many email service providers place restrictions on how they deliver email to you. Some of these restrictions may prevent you from receiving mail.
For step by step instructions, click on your email program below
Instructions for email programs
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To Allow or White List our emails:
Step 1. Go to the BULK or SPAM folder.
Open the email from MobileDirectory
Step 2. Click on “Not Spam”
To Add to Address Book:
Step 1. While viewing a message from us, click the “Add to Address Book” icon. Our email address will appear in a text box.
Step 2. Click “Add to Address Book” again. |
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To Allow or White List our emails:
Step 1. Step 1. Go to the SPAM folder.
Step 2. Select one or multiple messages by checking the box in front of each message.
Step 3. Then click the “Not Spam” button.
To Add to Address Book:
Step 1. Right Click on the message in the Inbox.
Step 2. Choose “Add Sender To Contacts”. |
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To Allow or White List our emails:
Step 1. Go to the Junk E-Mail folder
Step 2. You can select multiple messages by checking the box in front of each message
Step 3. Then click the “Not Junk” button
To Add to Address Book:
Step 1. Starting from your Inbox, open the message from us
Step 2. While viewing the message, click “Save Address” on the toolbar. “Save Address” is located at the far right of your toolbar.
Step 3. Click on “OK” to save the addresses shown
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To Allow or White List our emails:
Step 1. Go to the Junk folder
Step 2. Open the email from MobileDirectory
Step 3. Next click on “Mark as safe”
To Add to Address Book:
Step 1. Starting from your Inbox, click on Options at top of the screen (to the right of tabs)
Step 2. Under Mail Handling or Junk Email section, choose Safe List or Safe and Blocked Senders
Step 3. Under Safe and Blocked Senders, choose “”Safe Senders”
Step 4. Add the following domain to your Safe List:
a) MobileDirectory.com.au |
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To Allow or White List our emails:
Step 1. Go to the Spam folder
Step 2. You can select multiple messages by checking the box in front of each message
Step 3. Then click the “Not Spam” button
To Add to Address Book:
Step 1. Starting from your Inbox, open the message from us
Step 2. While viewing the message, choose the pull-down triangle next to Reply
Step 3. Click on Add MobileDirectory to Contacts List
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To Allow or White List our emails:
Step 1. Click on the Junk Mail folder in your folders list
Step 2. Right click on our message in the list of messages
Step 3. Point to the “Junk E-mail” on the pop-up list
Step 4. Click on “Add Sender to Safe Sender’s List” or Click on “Add Sender’s Domain to Safe Senders List”
To Add to Address Book:
Step 1. Double click our name in the “From” address column of your Inbox. This will maximize the message.
Step 2. Right click on our email address on the upper left corner of the message. This will open up a menu box. Click on “Add to Outlook Contacts”.
Step 3. Our email address will appear in a text box. Click “Save & Close”. |
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To Allow or White List our emails:
Step 1. Click on the Junk Mail folder in your folders list
Step 2. Right click on our message in the list of messages
Step 3. Point to the “Junk E-mail” on the pop-up list
Step 4. Click on “Add Sender to Safe Sender’s List” or Click on “Add Sender’s Domain to Safe Senders List”
To Add to Address Book:
Step 1. Double click our name in the “From” address column of your Inbox. This will maximize the message.
Step 2. Right click on our email address on the upper left corner of the message. This will open up a menu box. Click on “Add to Outlook Contacts”.
Step 3. Our email address will appear in a text box. Click “Save & Close”. |
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To Allow or White List our emails:
Step 1. Go to the Spam folder
Step 2. You can select multiple messages by checking the box in front of each message
Step 3. Then click the “Not Spam” button
To Add to Address Book:
Step 1. Locate the message in your inbox.
Step 2. Right click on the message and choose “Add to Contact”.
Step 3. Then click on “Save” on the next screen. |
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To Allow or White List our emails:
Step 1. While viewing a message from us, select “Add Sender” or click on the “Add” icon
Step 2. The "Add to Address Book" pop-up appears with our name and email address.
Click yes |
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To Allow or White List our emails:
Step 1. While viewing a message from us, pull down the “Special” menu.
Step 2. Select "Make Address Book Entry". |
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